WTFord

In Febraury 2011 a software contractor was offered an exciting job with a major fashion label in Geneva. Moments before the contractor booked his train ticket the client phoned to say that the job would now take place in Watford where there was no desk or internet connection.

What the fuck?

Let’s make it shitter!

The project has been carefully considered, thought out, decisions made on the back of many years of experience in the given field that the product is supposed to fit into. Mutually agreed, signed off, pretty much ready to roll. And then someone comes along. Someone very important. The man or woman with the purse strings who ultimately is IN CHARGE. And what does that person say?

“Let’s make it shitter!”

Let’s take some fine detailed bit of user interface. Say it’s a website. There’s already a nice consistent navigation bar of some kind. You know what we need? We need another navigation bar somewhere else with the same things in it. Even better we should totally call the things in this other navigation bar something other than what they are called in the first one because people will click on them then! Yeah!

Oh and you know this blue colour that the designer has chosen for the buttons which tones in nicely with everything. Could we just make it a bit of a darker blue. And the text on top of it? Yeah that should be black.

Oh and can we have it send me everything that every user does. And their names and dates of birth. By email. So I know that they are using it. That’s going to be much easier to do than whatever this apey-eye thing you techie boys are on about and email’s free isn’t it.

Oh and I’ve seen this other thing somewhere else which it completely different from what I’ve asked you to do only I like this bit of it and think we need that too. That can’t be terribly hard can it!

What do you mean the system was never designed to work like that and that it will confuse the hell out of end users. I’m paying for it. And no of course I’m not paying any more, you should have done all this stuff in the first place, we agreed that!

Now kids… it is perfectly reasonable to listen to clients… sometimes they have valuable input and important things to say… but not when they are being dicks. 

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